Retriever Technology Terms and Conditions

The following terms and conditions apply to the sale of products, services and licences purchased from Retriever Technology Limited on this site.

We want you to understand the basis upon which you buy licences and support from us.

Please read these terms and conditions carefully. If you require further explanation or clarification then please contact us by telephone on +44(0) 1 584 781 444 or by email at

Who we are

Retriever Technology Limited is a company registered in England and Wales under number 1897167. The Company's registered office is at Stoney Cross Villa, Newnham Bridge, Tenbury Wells, Worcs., WR15 8LP.
Our VAT number is GB 428 6412 47.

Terms And Conditions For Use of This Website

In these Terms and Conditions "we, our, us, Retriever Technology" refers to Retriever Technology Limited.


By accessing the content of ("The Website") you agree to be bound by the terms and conditions set out herein and you accept our privacy policy shown below.

If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately.

You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website.

You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.

You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.


Retriever Technology reserves the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement.

Retriever Technology has complete discretion to modify or remove any part of this site without warning or liability arising from such action.


Retriever Technology will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website.

Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as result of the negligence of Retriever Technology, it's employees or agents.


All intellectual property of Retriever Technology such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of Retriever Technology.

By using the Website you agree to respect the intellectual property rights of Retriever Technology and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.


The information is provided on the understanding that the website is not engaged in rendering advice and should not be wholly relied upon when making any related decision.

The information contained with the Website is provided on an "as is" basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website.

We do not guarantee uninterrupted availability of the Website and cannot provide any representation that using the Website will be error free.


The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.


If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.


This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.

Privacy Policy


The information we collect via the Website may include:


Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website. Third parties will not be allowed to use your personal information for their own purposes.


You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of 10 to cover administration expenses to the following address:

Retriever Technology Ltd, PO Box 3, Tenbury Wells, Worcs. UK, WR15 8YX.


This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

Delivery Of Software And Registration

Where software is delivered on a CD-ROM disk, we normally despatch the goods within 1 working week of receipt of purchase order or payment.

Software downloaded from our website is normally available at any time, subject to normal operation of our web server.

All our software requires a registration code which we provide upon request to licensed users who qualify to receive technical support from us, normally within 1 working day of receipt of any request which includes our application software generated code.


Our VAT number is GB 428 6412 47. Our prices do not include VAT which is chargeable at 20.0% in the UK. VAT is also chargeable (at 20%) on all goods shipped to EEC countries unless customers provide their VAT/tax number on headed paper or an official document.


All card payments are charged in UK Pounds Sterling and converted to your local currency by your bank. For details of exchange rates, plus any charges, please contact your bank.

Customers may pay any of our invoices using our PAYPAL card processing facility instead of using cheque payment or bank money transfer procedures.


We regret that we are not obliged to accept any returns or cancellations of contracts.

No refunds will be given unless previously agreed and authorised in writing by us.